What are the warranty details for each brand?

Here's the general information for all the warranty coverage provided by each manufacturer across each brand of Ductless Mini Split that we carry.  

  • BOREAL:  Two (2) year parts / Five (5) year compressor / One (1) year remote
    (Note: Labor costs associated with troubleshooting and repair are not covered.  Shipping costs for replacement parts are not covered)

  • GREE (Sapphire, Crown+, Vireo+, Livo+, Multi21+, Super+ Multi):  Five (5) year parts and compressor - FULL unit replacement with confirmed failure of a major refrigeration component -  One (1) year remote
    (Note: Labor costs associated with troubleshooting and repair are not covered.  Shipping costs for replacement parts are not covered)

  • GREE (Crown, Terra, Evo+ Neo, Vireo, Evo, Livo, Rio, Umatch, +Multi):  Five (5) year parts / Seven (7) year compressor / One (1) year remote
    (Note: Labor costs associated with troubleshooting and repair are not covered.  Shipping costs for replacement parts are not covered)

  • MITSUBISHI (M-Series purchased on or after 4/1/2015):  Five (5) year parts / Seven (7) year compressor / One (1) year remote
    • 10 yr parts / 10 yr compressor Upgrade Available when the system is installed in a residential single-family home by a licensed HVAC Contractor and registered online within 90 days from installation.  
    • 12 yr parts / 12 yr compressor Upgrade Available when the system is installed in a residential single-family home by a MEUS Diamond Contractor and registered online within 90 days from installation.  
      (Note: Labor costs associated with troubleshooting and repair are not covered.  Shipping costs for replacement parts are not covered)
  • MITSUBISHI (M-Series purchased before 4/1/2015):  Five (5) year parts / Seven (7) year compressor / One (1) year remote
    (Note: Labor costs associated with troubleshooting and repair are not covered.  Shipping costs for replacement parts are not covered)

  • LG (Purchased on or after 4/1/2017):  Five (5) year parts / Seven (7) year compressor / One (1) year remote
    • 10 yr parts / 10 yr compressor Upgrade Available when the system is installed in a residential single-family home by a licensed HVAC Contractor and registered online within 60 days from installation.  
      (Note: Labor costs associated with troubleshooting and repair are not covered.  Shipping costs for replacement parts are not covered)

  • LG (Purchased before 4/1/2017):  Five (5) year parts / Seven (7) year compressor / One (1) year remote
    (Note: Labor costs associated with troubleshooting and repair are not covered.  Shipping costs for replacement parts are not covered)

  • PANASONIC:  Five (5) year parts / Seven (7) year compressor / One (1) year remote
    (Note: Labor costs associated with troubleshooting and repair are not covered.  Shipping costs for replacement parts are not covered)

 

For more detailed information or to easily compare warranty coverage, please see the attached file.  If you have any questions about the warranty coverage for any of our systems, please do not hesitate to contact us.  


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