Guaranteed lowest price policy on Gree products

Simply stated … If you find a Lower Advertised Confirm-able Price from an online retailer on an Identical,* In-Stock Product, let us know and We’ll BEAT That Competitor’s Price!… Before, or After, your purchase of any Gree product.

How do I take advantage of this offer?

Prior to placing your order – contact Customer Care; Use our “Call Me” or “Live Chat” channel. Give us the competitor’s URL so we can verify the online retailer’s advertised price, and confirm that the item is in-stock… right while you’re on the phone or in CHAT mode. Once finalized, we will write up your sale at 2% BELOW the competitor’s price!

OR, if within 30 days of your ComfortUp purchase† – you find a Lower Advertised Confirm-able Price from an online retailer – Or Even From US – on an Identical,* In-Stock Product, again contact Customer Care; Use our “Call Me” or “Live Chat” channel. Our CSR will walk you through the process, and once confirmed, we’ll issue you a rebate check for the difference between what you paid us and the competitor’s lower advertised price, PLUS 2%!

Guidelines and Limitations

  • All competitor websites and listings must be licensed online retailers based in the United States. These retailers can honor manufacturer warranties and ensure the product is not second-hand, a knock-off, or “prior-purchased / prior-damaged goods.”
  • The item must be currently in-stock at the online retailer’s website and on at the time of the price-match request
  • We reserve the right to verify the price of the identical*, in-stock item at the online retailer’s website.
  • Offer applies to current purchase, or recent (past 30 days†) purchases.
  • support agent must be provided the URL of the currently advertised price.
  • Price-Match Special must be an easily verifiable advertised price.
  • We will not consider negotiated pricing or special coupon discounted offers; it must be an online advertised price of the in-stock product.
  • We will not honor custom quotes from sellers, even if said quote is documented.
  • Purchases must be for current orders, slated for immediate delivery, or for orders fulfilled within the past 30 days.
  • We will not offer rain-checks for items that are not currently in-stock.
  • Limit 2 (Two) Units
  • Only Gree brand products


  • Special orders
  • Bid pricing
  • Volume and wholesale pricing
  • Open-box merchandise
  • Typographical or simple pricing errors
  • Rebates and free offers
  • Labor and installation
  • Sales tax
  • Prices from auctions or requiring memberships
  • Damaged, Used, or Refurbished items
  • Bundle offers, instant rebates, mail-in offers, offers that include financing
  • Prices that require minimum quantity purchases
  • Items that other retailers have listed as Clearance, Closeout, Liquidation, Special Hour / Flash/Limited Quantity (or similarly termed) offers
  • Items sold on Amazon, eBay or any other marketplace stores

* “Identical” Product Definition:
Same Brand; Same Quantity; Same Model Year; Same Color; Same Size & Capacity; Same Condition;
Currently in-stock on both a U.S.-based competitor’s website and the website.

NOTE: This policy is made with strictly honorable intentions. Anyone found trying to “scam the system” with unethical practices or unverifiable online prices will result in a refusal of the pricing claim.

Still Need Convincing?
For more confidence-building reasons, please read Your Best Interest in Mind — Why Buy from ComfortUp

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